Posts Tagged ‘Office’

You Can’t Be Great at Everything – Consider Outsourcing

January 24, 2017 Leave a comment
You have a reason your organization is successful and it probably is not your back office or non-critical functions.  But these functions are distracting you from doing what you do best.  Have you considered outsourcing some (using outsiders) to do these important but not critical functions?
Some quotes by Jack Welch, former CEO of GE: “Your backroom is somebody’s elses front room.  Backrooms by definition will never be able to attract your best.”  Convert your backroom into someone elses front room and insist on getting the outsourcers best.

Here are my five reasons to outsource some of your functions:

Outsourcing lets you acquire specialized expertise to accomplish goals, complete projects and augment your existing resources.  Small projects that require expertise not available with internal staff such as website design, sales training and video production could  probably best be served with an outside resource.  Large projects such as SalesForce CRM implementation or Marketo Marketing Automation implementation involving organizational change are best done with an outside perspective who can focus on it.  Learning new technologies is difficult and technology projects are good candidates for outsourcing to get your team up to speed on the technology from experts.

Outsourcing is usually less expensive then hiring employees due to cost of hiring, cost of training, salary, employee overhead such as benefits, computer equipment / software, office space, etc. Outsourcing costs are more flexible since they can be added or dropped easily, more so than employees. Variable costs projects are typically easier to get approved than additional headcount.  Cloud computing solutions such as SalesForce CRM and Basecamp Project Management solutions allow an organization to use technology that is not located on their premises which saves on internal IT costs.

Fresh Perspective
Sometimes it is advantageous to obtain an outsider’s perspective on things. Brainstorming with people from outside your organization helps facilitate fresh ideas that may not have come from a group of employees.

Outsourced resources do not suffer from goal distraction by common day-to-day fire-drills. An outside provider of resources has one responsibility and one priority, which is to complete the project. Focus delivers better results and greater accountability.  Outsourcing allows you to complete task / project goals without disrupting day-to-day operations and personnel.  Outsourcing allows you to focus on your core competencies.

A competitive advantage is speed.  The faster you release a product or implement a marketing solution could have a big impact in revenue or donations if you are a non-profit.  With outsourcing, you can bring in the necessary additional resources to complete a project or task faster than doing it with existing staff or hiring additional staff.

Possible Tasks that can be Outsourced

  • New hire recruitment
  • IT monitoring
  • Trade show event logistics such as booth shipping
  • Blog writing
  • Search Engine Optimization (SEO)
  • Training or employee coaching including sales training
  • Business plan or marketing plan creation
  • HR benefits change

Focus on what you do best and outsource as many non-critical functions as possible.  Outsourcing  gives you flexibility, lowers costs, adds expertise, achieves faster completion and increases focus.  Feel free to provide me your thoughts on outsourcing.


Tools That I Use as a Work at Home and Mobile Business Consultant

December 27, 2009 Leave a comment

I often get asked what tools I use as a work at home and mobile business consultant.


So here are the tools that I use:

  • Dell Laptop with Microsoft Office Applications and Vista OS have served me well
  • Seagate FreeAgent Backup Disk allows me to backup my documents at least once a week
  • Logitech Wireless Mouse allows me freedom from the cord
  • HP Photosmart C5780 All-in-One (Printer-Scanner-Copier) gives me all I need in one place and prints well
  • Cable Internet that  is fast and now reliable
  • Cisco Linksys Wireless Router so that I can me mobile with my laptop around the house
  • Backberry Tour Cell Phone so that I can stay connected to email and Twitter while on the road
  • Yahoo Mail (and Calendar) is what I live and die with it and allows me to stay organized
  • Google Gmail email which I use as a backup just in case Yahoo is down or when I need a 2nd email address
  • 1and1 for my website and is was easy to create the site and make changes
  • Twitter to communicate with others which I have found to be easy to use for reading and sending tweets
  • Hootsuite which I use to monitor Twitter mentions and to schedule Tweets
  • Ubertwitter which I use to read and send tweets from my Blackberry cell phone
  • Linkedin is a great tool to stay connected with people and the Linkedin groups provide me with great information
  • Facebook is an avenue for people to connect with me and I’m still developing my strategy for its use
  • Cisco Flip video camera is easy to use and makes it easy to post videos to YouTube
  • YouTube is a great place to place videos
  • Flickr is where I place any pictures that I want others to see such as group events
  • WordPress for my blog posts and have found it very easy to use
  • Intuit Quickbooks for accounting
  • Constant Contact for Email Newletters to clients and partners

I recommend all of the above.  All are great tools and easy to use.  Many are no cost tools.  I suggest that other consultants do the same in mentioning the tools they use to assist newer consultants coming behind you.  Feel free to send me comments on any of the above tools.  It does take time to learn these tools so make sure that you dedicate the necessary time whenever you select a new tool to learn it.  I’m not looking at adding to the list of tools at this time but you do need to be flexible.  Have fun learning and experimenting.